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Journal entry for a customer deposit

When a customer pays a deposit, debit Cash and credit Customer deposits. On delivery, debit Customer deposits for the deposit, debit Accounts receivable for the balance, and credit Revenue for the full price.
Order value
$10,000
Deposit (30%)
$3,000
Billed on delivery
$7,000
Entity
Illustrative company
Basis
Accrual
Currency
USD
Period
March – April 2026

The worked example

A customer orders custom fixtures for $10,000 and pays a 30% deposit of $3,000 with the order. The fixtures ship a month later and the remaining $7,000 is invoiced then.

  1. Transaction · March 2, 2026

    JE-12 Mar 2026Manualposted

    Receive the deposit with the order.

    Journal entry JE-1, 2 lines
    AccountDimensionsDebitCredit
    1000 Cash3,000 US Dollar
    2410 Customer deposits3,000 US Dollar
    Totals3,000 US Dollar3,000 US Dollar

    Balanced.

  2. Transaction · April 6, 2026

    JE-26 Apr 2026Manualposted

    Deliver the order and invoice the balance.

    Journal entry JE-2, 3 lines
    AccountDimensionsDebitCredit
    2410 Customer deposits3,000 US Dollar
    1100 Accounts receivable7,000 US Dollar
    4000 Revenue10,000 US Dollar
    Totals10,000 US Dollar10,000 US Dollar

    Balanced.

  3. Transaction · May 4, 2026

    JE-34 May 2026Manualposted

    Collect the balance.

    Journal entry JE-3, 2 lines
    AccountDimensionsDebitCredit
    1000 Cash7,000 US Dollar
    1100 Accounts receivable7,000 US Dollar
    Totals7,000 US Dollar7,000 US Dollar

    Balanced.

What the entries do to the accounts

Every entry above posted to the ledger, starting from zero balances: the net debit or credit each account is left with. Debits equal credits, so the books still balance.

Net movement by account
AccountDebitCredit
1000 Cash10,000 US Dollar
4000 Revenue10,000 US Dollar
Totals10,000 US Dollar10,000 US Dollar

2 accounts net to zero across the entries and are not shown.

Why it is booked this way

Cash received before delivery is an obligation: the company owes the customer either the goods or the money back. It sits as a liability until the goods ship.

On delivery the whole price becomes revenue. The deposit already paid settles part of it, and only the remainder is a receivable — which is why the delivery entry has two debits.

Common mistakes

  • Crediting revenue when the deposit arrives.
  • Invoicing the full price on delivery and forgetting to apply the deposit, so the customer appears to owe the whole amount.

Questions

Is a customer deposit revenue?
No. A deposit is cash taken for goods or services not yet delivered, so it is a liability until delivery. Booking it as revenue recognizes a sale that has not happened, and would have to be reversed if the order were cancelled.
What is the difference between a customer deposit and deferred revenue?
Functionally yes: both are cash received before performance. Companies often keep a separate deposits account for one-off orders and use deferred revenue for subscriptions, so each can be reconciled to its own source.

Terms on this page

Work with this entry

The tool that computes the schedule, the concept behind it, the entries that come next and the components that render them.

An illustrative company, not anyone’s real books. Every figure on this page is computed from the inputs in the example and posted by the same functions as the journal entry balancer. General information for US companies under US GAAP, not accounting or tax advice.

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