What it means
Gmail isn't an account and no money moves through it. It's where most of the documents behind your entries first arrive: receipts, vendor bills, contracts, renewal notices and the occasional bank alert. Each one is evidence for an entry, and an entry with evidence attached is one a reviewer can trust.
Each kind of email leads somewhere different. A receipt for a card charge gets attached to the charge that already came through the card feed. A vendor bill gets recorded as a bill in accounts payable on its bill date, before it's paid. An annual contract or renewal notice may need to be set up as a prepaid.
QuickBooks Online and Xero both let you attach a file to a transaction. An emailed receipt is usually enough if it shows the vendor, the date and the amount.
Before you close, search the inbox for bills dated this month that aren't in the books yet. Each one belongs in accounts payable or accrued expenses for this month, even if you'll pay it next month. Then match the receipts to the card charges still missing one.
Have receipts and bills sent to a shared finance address instead of one person's inbox. When that person leaves, the evidence stays.
Attached documents are the audit trail. Prepaid expenses covers the annual contracts, and Google Drive is where the signed versions should live.
Why it matters. A receipt sitting in someone's inbox doesn't support anything. Attached to the entry it backs up, it becomes part of the audit trail.
Gmail isn't a ledger, and we don't connect to it. We work only in QuickBooks Online and Xero. This page covers how Gmail shows up in the books kept there.
Common questions
Do I need to keep receipts for every expense?
Keep one for every business charge and attach it to the entry it supports. A charge with no document is the first thing a reviewer asks about.
Is an emailed receipt good enough?
Generally yes, if it shows the vendor, the date and the amount, and it's kept with the entry it supports.
How long do I need to keep receipts and bills?
The IRS generally asks for at least three years after the return is filed, and employment tax records for at least four. Many companies keep everything for seven, which also covers the longer periods the IRS allows for bad debt deductions and for income that was underreported.
Read further
- Accounts payable process for startups: intake to paymentFounder guide · 7 min
- Audit-ready books before your Series AFounder guide · 4 min
- SaaS revenue recognition under ASC 606, step by stepFounder guide · 6 min
- Audit trailRelated · Control
- Prepaid expensesRelated · US GAAP · ASC 340-10
- Google DriveRelated · Documents
General information for US companies, not tax, legal or accounting advice. Check the specifics with a CPA before you act on them.